# 4.6 Recovery

## Reboot

Like a regular computer, the mobile router is a Linux-based operating system. Rebooting the router can solve mysterious problems, fix Internet connectivity issues, and improve security.

The Internet provider assigns a temporary IP address which can be changed when timeout. If the router misses the change, the Internet connection might become slow. The same can happen if too many devices are connected to the router. The routers found channels with less traffic during a reboot and raised the performance speeds. 

### Soft Reboot

After accessing the router, go to "System > Reboot" for a **soft reboot**.

### Hard Reboot

To run a **hard reboot**, please unplug the PoE injector wait a couple of seconds, and then connect it again.

{% hint style="danger" %}
Do not disconnect from the PoE injector while flashing firmware and resetting the router.
{% endhint %}

***

## Backup & Restore <a href="#backup" id="backup"></a>

The router provides an easy way to back up and restore the previous configurations. Please back up your router configurations before making changes to the router.

**Backup Configurations**

After accessing the router, navigate to "System > Backup / Flash Firmware > Action: Backup." \
Click the "Generate Archive" button to download the archive of current router configurations.

Turn off the auto unzip function on Sarafi or use other web browsers to download the backup archive file. Do not modify the archive file to avoid failure of MD5 verification while restoring it.

**Restore Configurations**

To restore previously saved router configurations from the local PC, please navigate to "System > Backup / Flash Firmware > Action: Restore." \
Click the "Choose File" button to load the previously downloaded archive file. \
Click the "Upload Archive" button to upload the archive.

***

## Factory Reset <a href="#reset" id="reset"></a>

A factory reset will erase configurations and return the router to its setting just after flashing.

{% hint style="danger" %}
Do not turn off power while resetting the firmware.

Before disconnecting from the power source, ensure the router completes the resetting progress and successfully reboots.
{% endhint %}

### Soft Factory Reset

If you want a clean slate, it's no need to flash the firmware again.&#x20;

1. After accessing the router, go to "System > Backup / Flash Firmware > Action: Restore."
2. Click the "Perform Reset" red button and "Confirm" on the pop-up window.&#x20;
3. The router will go to the System - Erasing page. The system indicator flashes while resetting.
4. Wait 3-5 minutes until the router completes the resetting progress and reboot.

### Hard Reset

Open the enclosure and find the physical round **Reset** button nearby the DC socket.

1. When the router is powered on, wait a few minutes until the router successfully boots up and the System indicator stops flashing.
2. Press and keep pushing the Reset button for at least **5 seconds**. The system indicator will start to flash rapidly.
3. Release the **Reset** button.
4. The router starts resetting the firmware, and the system indicator flashes.
5. Wait 3-5 minutes until the router completes the resetting progress and reboot.


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